COVID-19: Family Law Help Center

Alleviate stress and uncertainty with up-to-date information and guidance.

You can take action now to resolve your legal matter during the COVID-19 crisis.


Here at Custody Queens, we always want our clients to be updated with any and all new information regarding the developments of the pandemic and COVID-19. Educating our clients is very important to us; thus we have created a detailed information page related to the developments of COVID, specific to each geographic location and courthouse.

Please note these updates change periodically and occur often. We update our page as quickly as the information becomes available to us. A perk to having a team as qualified as the Custody Queens, is that we become aware of new information, changes with courthouses, filing procedures, hearing requirements and the like- in real time.

We hope you review this information, but always remember to reach out to our Custody Queens team if you have specific questions related to any information on this page.

Thank you for visiting.

XO, Kristen Holstrom
Managing Partner, CFLS

News & Resources

Stay on top of your child custody issues in the face of the coronavirus pandemic. You might laugh a little along the way as well!

You Can Take Action Now

The courts are open

The courts are open during the pandemic, albeit in a limited capacity. Some courts are accepting filings for non-emergency matters, and others are accepting and processing documents.

Whatever your issue is, do not delay taking action toward resolving your matter.

Avoid the ripple effect of court delays

It is important to act now because you can take steps now to mitigate the ripple effect of court delays that the pandemic is causing. For example, filing your documents now may preserve your hearing date. Sending your documents for receipt by the court now may preserve your place in line for filing.

At a minimum, it may benefit you to prepare your documents for immediate filing upon the conclusion of the pandemic. Your action plan will vary depending on the specific facts of your case and the county where you file.

Save your place in line

Waiting to take action can cause a substantial delay to your case. Your case will be set for hearing after those who did not wait.

Filing now, if possible, you also may be able to preserve important rights for yourself, like “retroactivity” in support matters. You should be discussing with your attorney whether this is an option for you.

If your county is not accepting filings, but it is accepting the receipt of documents, it is important to speak with your attorney about your options in submitting your documents for processing now. This will help to secure your place in line so that you can avoid additional delays caused by the anticipated congestion and rush filings which will inevitably occur when courts begin operating at their full capacities again.

Courthouse Updates

Superior Courts in California have limited operations during the outbreak. Learn what this means for your case. Click or tap on your county for the latest information.

(September 2020) – In San Bernardino County, the Family Law Court reopened on May 29 with modified service hours from 8 a.m. – 2 p.m. All matters set during the closure have been ordered continued; most hearing dates and notices have been sent to attorneys and parties. Please check the court case information available on the court website for the latest information. All notices will be mailed to the address on file.

The court is accepting paperwork and scheduling hearings for child support modifications resulting from job loss.

If your matter falls within the category of time-sensitive and essential proceedings, you can file your documents via fax filing at (909) 708-8586 or in person in the civil clerk’s office at the San Bernardino Justice Center located at 247 W. 3rd St. San Bernardino, CA 92415, 3rd floor.
Remote appearances can be accomplished via CourtCall. Court Call: (888) 882-6878

Please note that face coverings are required to enter the courthouse as required by county mandate.

Click Here to visit the website for the latest court news updates and legal notices released by the Superior Court of California, County of San Bernardino.
Riverside Superior court will now close one Friday of every month.

NOTE: Riverside Superior court will begin closing one Friday of every month and will be closed on Friday, March 19, 2021.

(September 2020) – In Riverside County, the Family Law Court has begun to restore services in family law matters. Previously, the courts had enacted holiday provision that limited the court to hearing only emergency matters. Effective May 18, that provision has been lifted. Adoption and Termination of Parental Rights filings resumed in June.
Clerk’s Offices

Emergency Matters Clerk’s offices at the Larson Justice Center (Indio), Southwest Justice Center (Murrieta), and Hall of Justice (Riverside) will remain open daily from 9:00 a.m. to 2:00 p.m. for processing emergency matters as follows:

• File or pick-up any type of restraining order;
• Request family law emergency orders (i.e. custody/visitation);
• Request other types of emergency ex parte application relief; and
• Stipulations.

Beginning June 8, 2020, family law emergency matters currently being filed in the Hall of Justice will begin being accepted in the clerk’s office of the Riverside Family Law Court, located at 4175 Main Street, Riverside.

Non-Emergency Matters
Customers may continue to file non-emergency documents in one of three ways:

• Online via the eSubmit Document Submission Portal. The eSubmit program allows court customers to electronically deliver documents to the court securely via the internet. The eSubmit fee of $1.85 is suspended through June 30, 2020.
• Mailed or delivered to the court for processing. Addresses can be found on the court’s website; or
• By placement in a drop box at any of the open justice centers. Drop boxes are available for customers to drop off filings for submission to the clerk’s office.

Courtroom Proceedings

In-Person Proceedings Effective May 18, 2020, the court resumed in-person hearings on permanent domestic violence restraining orders at each of the open justice centers. Notices of dates, times, and locations of in-person hearings will be mailed to parties. For non-DVRO matters, there is no stated date of return for in person hearings.

Telephonic Appearances Effective June 8, 2020, the court resumed family law calendar matters, with the exception of trials, trial readiness conferences and mandatory settlement conferences. We are getting notices for telephonic appearances for hearings set in January. All hearings (non-DVRO) are telephonic “indefinitely.” Notices of dates, times and locations of telephonic hearings will be mailed to parties.

Child Custody Recommending Counselor (CCRC) Appointments The court will commence child custody and visitation CCRC appointments on May 18, 2020. These sessions will be conducted via videoconference. Notice of the new or rescheduled appointments will be mailed to all parties.

Click Here to visit the website for the latest court news updates and legal notices released by the Superior Court of California, County of Riverside.

EFFECTIVE IMMEDIATELY, public access to courthouses is restricted to authorized persons only and measures to enforce social distancing in courthouse hallways and courtrooms will be strictly enforced as coronavirus cases and hospitalizations surge in Los Angeles County, Presiding Judge Kevin C. Brazile announced today.

The General Orders the Court issued in response to the COVID-19 pandemic prompted lawsuits from civil litigants seeking to have the Court adjudicate their cases. While some attorneys sought jury trials, other attorneys objected to coming into court during a pandemic.

Recently, despite mandatory and previous General Orders (See General Orders filed June 5, 2020, July 6, 2020, and October 13, 2020) requiring the use of face masks and social distancing and ubiquitous signage in each courthouse reiterating the face mask and social distancing mandates, attorneys, litigants, and others routinely remove their masks, wear their mask improperly, and/or fail to observe social distancing while in courthouses. Non-compliance with the basic protective measures that this Court has repeatedly required by way of prior General Orders to reduce the spread of the SARS-CoV-2 virus may increase COVID-19 infections.

Under General Order (2020-GEN-25-00) issued today:

• Public access to courthouses is limited at all times to judicial officers, court employees, co-lessees, Judicial Council staff, vendors, jurors, mediators, authorized persons (including news media representatives and news reporters), attorneys, litigants and witnesses with matters on calendar, and individuals with confirmed appointments.
• In the interest of enforcing social distancing and to reduce the number of people in courthouses, effective Monday, November 30, 2020, members of the public, not otherwise referenced above, who wish to attend a court proceeding may do so upon advance request and at the discretion of the judicial officer presiding over the matter. Instructions on how to make such a request are available on the Court’s website at the Here for You | Safe for You page. All persons attending remotely must comply with applicable California Rules of Court, including Rule 1.150.

NEW ORDER 2-2-2-2

There shall be no recording by anyone of the court proceeding, hearing or trial.

• Attorneys, litigants, witnesses and authorized persons are prohibited from gathering with or speaking to anyone outside their household in courthouse hallways or public areas of the Court unless they can do so at least six feet apart from each other and while wearing masks over their nose and mouth.
• To enforce social distancing, each court department shall schedule only the number of matters during each session as it can accommodate consistent with social distancing requirements in courtrooms and outside hallways of the courthouse.
• Eating in courthouse hallways and courtrooms by the public shall be prohibited at all times.
• Sheriff’s Department personnel are directed to enforce the mandatory face mask requirement and social distancing protocols in courthouses (2020-GEN-016).

Since the resumption of court services on June 15 and phased resumption of hearings began on June 22 in all 38 courthouses, the Court:
• Equipped all 600 courtrooms across the county with remote courtroom appearance technology;
• Required masks (without valves) be worn over the nose and mouth inside courthouses, unless medically certified as an exception;
• Posted social distancing signs to limit the number of people allowed in hallways, courtrooms and elevators;
• Provided hand sanitizer and disinfecting wipes in key traffic areas, and increased cleaning of restrooms and high-touch surfaces;
• Installed over 5,600 plexiglass barriers at security screening stations, public counters and courtrooms;
• Provided drop boxes outside each courthouse; and
• Required advance appointments for in-person service at the Clerk’s Office and Self-Help Centers. Call centers at each courthouse are available to reserve appointments for in-person service and get answers to questions. Contact the call centers at this link:

The Court is operating under its Here For You | Safe For You initiative to provide a safe courthouse environment while offering services that allow court business to be conducted remotely. Whether appearing by phone, from home, the office or coming to the courthouse, the Court provides safe, efficient options to access justice. The Court’s remote courtroom appearance technology options promote social distancing by reducing the number of people appearing in person.

Information on Here For You | Safe For You can be found here and on the Court’s Twitter page (@LASuperiorCourt).
(November 2020) – Unfortunately, the number of positive COVID cases in Orange County is increasing at an alarming rate, forcing the County to return to the Purple Tier. We did not modify the safety protocols we have implemented at the Court when we moved from Purple to the less restrictive Red Tier, therefore we are not implementing any new safety protocols at this time as we move back into the Purple Tier. In addition, because the Court is an essential service and our reopening efforts are not directly tied to the tier system, we do not anticipate any modification to our current operational plans.

The courthouses of Orange County Superior Court remain open for limited in-person services. Members of the public should NOT visit a courthouse unless they have been notified by the Court that they have an in-person hearing or they have scheduled an appointment to enter the building for counter services.

This approach allows the Court to manage the visitor level at each courthouse, while following health protocols. The Court is continually working to provide Safe Access to Justice and requires face coverings for anyone entering a courthouse. Exemptions issued by anyone other than the Court will not be honored.

For Court ADA accommodations and exclusions, please email or visit: Social distancing rules will also be strictly enforced in all facilities; thus, the number of individuals entering public courtrooms and elevators will be subject to space limitations. Persons displaying possible coronavirus symptoms will not be allowed to enter Court facilities.

Kostas Kalaitzidis | Public Information Officer Orange County Superior Court

Click Here to visit the website for the latest court news updates and legal notices released by the Superior Court of California, County of Orange.
(October 2020) – The Court resumed services on May 26, 2020, but it is not open for entry to the general public. Many services will be provided remotely, as appropriate. San Diego ex parte hearings went virtual as of 9/14/2020 through Microsoft Teams. All ex partes are at 1:30 p.m. Previously, ex partes were done in chambers with no appearances or argument.

For those who must enter the courthouse, all individuals must wear a face covering, unless prevented by doing so due to a medical or mental health condition or developmental disability, and submit to a temperature screening.

The Court is still accepting and handling ex parte applications for domestic violence temporary restraining orders (DVTRO) in the same manner as they were handled during the closure, i.e., the court will review and grant or deny the DVTRO request and set a hearing date for the domestic violence restraining order (DVRO).

In order to limit the number of people in the courthouses, the Court is accepting filings at all locations by drop-box and e-filing. The following documents currently cannot be e-filed and must be submitted in paper form via drop-box:

• Application and Orders for Publication/Posting
• Department of Child Support Services/Family Support Division Filings
• DVTRO/DVRO Paperwork (Initial and Subsequent Filings)
• Earnings Assignment Orders/ Income Withholding Orders
• Ex Parte Filings
• Mandatory Settlement Conference Briefs
• Notices of Lodgment and Accompanying Exhibits
• Requests to Continue Hearing (FL-306) and Orders on Request to Continue Hearing (FL-307)
• Proposed Orders, Findings and Orders After Hearing, Stipulations and Orders, QDROs, or Judgments
• Requests for Dismissal
• Requests to Appear Telephonically
• Subpoenaed Documents
• Surrogacy Filings
• Trial Exhibits
• Writs/Abstracts

The Court has also recently begun accepting in-person/over-the-counter filings of certain documents. Click here the complete list of Family and Family Support Division filing restrictions and services,

Visit ( for the latest notices from the Superior Court of California in San Diego County.

Questions? We Have Answers

We are here for you when your life feels turned upside down. The moms and dads we work with have many questions about what they can (and can’t) do right now. We’ll address some common pain points you may be dealing with.

Contact your attorney. There is a lot of confusion regarding what to do, especially as it relates to parenting plans and their apparent contradiction with shelter in place orders. Before reaching out to the other parent, it is a good idea to review your court order, in detail, with your attorney. You should have a firm grasp on your rights, your orders, and your potential access to the courts should an emergency arise. This will allow you to have a more structured conversation with the other parent, without unnecessarily arguing about wrong information.

Stay updated. Over the past few weeks, we have seen drastic changes in recommendations about how to be safe. Do not spend all your time tracking statistics and reading horror stories. However, do remain aware of executive orders and safety protocol recommendations. You should follow these recommendations. Not only is this the right thing to do, it also helps ensure that you are not placing your children at risk in the eyes of the court.

Communicate with the other parent. This is a time for us to come together, for our children. Make sure that you ask questions, express your concerns, and communicate about how to best keep your children safe. This is not a time for accusations, or attacks. Effective co-parenting should include planning ahead in the event that one house becomes exposed to COVID-19.

Keep your children out of it. The more vocal you are about your concerns with your children spending time with the other parent, the more likely you are to confuse them, stress them out, and place them in a constant state of fear. Do educate your children on safety protocols and world events but keep conversation age appropriate. Choose your words carefully; what you say may be inadvertently alienating your children from the other parent.
As a result of the COVID-19 outbreak, domestic violence has escalated all over the world. To help overcome this issue, here’s a recently published guide on navigating financial help when leaving a relationship.

We want every woman in an abusive relationship to know there’s help, and that getting out is possible. This guide was created so those affected can learn about tools they can use to gain financial freedom.

This guide highlights the following:

• How financial abuse traps women in violent relationships
• Planning to get out of an abusive household
• Financial assistance for domestic violence survivors

Please visit:Navigating financial help when leaving an abusive relationship

(Courtesy of
The courts encourage visitation to continue unless there is a specific factor that would put a child at risk if the visitation were to occur. That issue can and should be communicated to the other parent immediately. The Courts are encouraging parents to work together to do what is in the best interest of the child. However, if the issue cannot be resolved, the courts are available to make emergency orders if the safety of a child is at issue.

Should you have a safety concern related to your children, take advantage of the free visitation plan assessments we are offering during the COVID-19 crisis. You may have additional options based on specific safety concerns. Every case, court and judge are unique and we are available to discuss your particular situation.
You can certainly provide your ex with guidelines and orders you are able to locate, and request that the guidelines and orders be followed. Doing so in a polite and non-accusatory fashion is more likely to be received positively by your ex and considered positively by the Court. Neither parent has a right to demand that the other parent comply with his or her parenting style, but both parents have an obligation to make parenting decisions in the best interests of the child to ensure the child’s health, safety and welfare.

When your child is with you, you are in total control of social distancing and health-based choices. Likewise, your ex has total control of social distancing and health-based choices on his or her time. Shared custody necessarily means that different standards may often apply in different households, and each parent is expected to respect the other parent’s decisions. Only serious, obvious and indisputable endangerment of a child’s health and safety can or should be brought to the attention of the Court or appropriate social services agency, bearing in mind that resources are unusually limited.
While such a work stoppage is a change in circumstances that can give rise to a modification of support, you as the other parent can defend such a request by demonstrating that other forms of employment are available. We therefore encourage you to search for and find openings in your area and provide that information to your ex. To the extent he or she fails to pursue any leads you provide, such a failure can be considered by a court in deciding whether or to what extent to modify support.

You should also inquire as to whether your ex has applied for governmental assistance to the extent that is available, as Courts will expect all such remedies to be explored and exhausted. Please contact an attorney immediately if your ex lost a job due to a COVID-related work stoppage and has either stopped or reduced payments.
A domestic violence restraining order can give you peace of mind and body, as well as the opportunity to obtain temporary use, possession and control over a residence. You should contact an attorney immediately if you believe you have been the victim of domestic violence.
Many courts are accepting filings, and those that are not will generally receive documents. Since it takes time to prepare paternity actions, it is best to consult with an attorney as soon as possible and to develop an action plan both for settlement and eventual litigation purposes.
There are many ways to enforce property settlements including judgment liens and writs of execution. In addition, property settlements due on a particular date may be subject to interest at the legal rate that continues to accrue and accumulate for as long as they remain unpaid. You should consult with an attorney as soon as possible if you have an unpaid property settlement to explore the options available to you.
Currently, every county in Southern California has the ability to issue emergency orders relating to custody. The custody requests that the courts will hear are limited to matters that place a child in immediate or irreparable harm. In light of COVID-19, these issues may include, but are not limited to, the following:

• Is there a heightened risk factor for the child, such as an underlying health condition?
• Is there a higher risk of exposure to COVID-19 due to a refusal by one parent to abide by safety precautions, shelter in place orders, and/or other orders such as social distancing?
• Does one parent work in a critical infrastructure field such as health care? If so, are there adequate safety precautions in place?

These factors are considerations. Working in the health care industry does not, in and of itself, create an emergency. Every case is different. Your success in obtaining a court order is going to depend on a myriad of factors and circumstances.

The procedure for making this request may also vary from county to county. It is important to discuss the process with your attorney, and whether the factors currently present in your case are warranting court relief. If your current situation does not present itself as a true emergency, there are different options and avenues that you may pursue during this time to keep your family safe.
Use common sense, parental instincts, and think about both short-term concerns and long-term effects. The thought process should be very different if the child has a special sensitivity, or anyone in a child or parent’s lifestyle universe has heightened risks associated with COVID-19.

First, the medically recommended quarantine for anyone who has been exposed to the corona virus is two weeks. Undoubtedly, there will be exposures that involve parents and children. How do you deal with this? Do what is medically necessary or appropriate: if the child has been exposed to someone who is an identified carrier (in proximity), or worse, has tested positive, above all, follow a doctor’s instructions. If there are outstanding custodial considerations, like the other parent is demanding “my time” with the child, then politely but firmly explain that it is not possible based upon medical advice. Please make sure that you share all doctors’ appointments with the other parent, and allow them to attend. This does not include cases with domestic violence restraining orders that do not provide for such close contact.

For those parents who have figured out that we all make sacrifices in the short term to the best interests of our children in the long term, just follow your common sense. If a parent is unfortunately kept away for a short period of time, make it up to him or her when things calms down. The other parent will appreciate it, and so will the child.

Above all, understand that quarantine is for the protection of the child or parent, especially if they are included in the group of people most adversely affected by COVID-19. The challenge here is that you may not know that a person has a particular medical condition that increase vulnerability.

You are not just thinking about you or the child, you are thinking about grandma and grandpa, or about another classmate’s grandma or grandpa. We all have to be socially responsible.
If you are being denied access to your child, your efforts to see your child should be documented. In addition, an attorney can assist you in obtaining orders for child custody and visitation. Denial of visitation rights without good cause can be a basis to modify child custody and visitation.
Please contact an attorney immediately if you lost your job due to a COVID-related work stoppage. Also, immediately provide your attorney with all documentation relating to your work stoppage or layoff. You should immediately apply for governmental assistance to the extent that is available, as Courts will expect all such remedies to be explored and exhausted.

Filing for a support modification as a proactive step makes sense if your perception is that this may be a long term issue, or perhaps you’ve been holding off filing for sometime based upon “normal” circumstances.

It may not make sense financially if you are certain that the situation will correct itself in a short time.
Despite breakdowns in the court system, this is an excellent time to file for divorce, particularly for the self-employed or for those who historically were higher earners and now find themselves in challenging financial times. Your exposure to child and spousal support is less than it would otherwise be. The key is to make sure that you can reasonably afford to live in different households during this unprecedented timeframe. It is still possible to proceed with paperwork and remain in the same home if no other options are currently available.
You should contact an attorney immediately if the other parent has left with your child to explore the options available to you. If you do not have a court order and believe that your child has been kidnapped, you should contact law enforcement. If you have a court order and believe that the order is being violated, there may be remedies available to you including contempt proceedings and a request to modify your existing child custody and visitation order.
While these are unprecedented times, there will be opportunities in the near future to pursue enforcement of visitation orders. You should consult with an attorney as soon as possible to begin documenting your efforts to obtain visitation and the other parent’s refusal to comply so that these circumstances can be properly communicated in writing to the court at the appropriate time.
If you and your spouse disagree with the current strategy of an invested asset, the first approach is to notify the other spouse of your desire to divide the asset by mutual agreement so that you can have control over investing your portion. If this does not succeed, you will have documented your desire and may have a claim against the other spouse for refusing to make reasonable and good faith efforts to safeguard your assets, bearing in mind few courts will fault either party for the unprecedented drop in value of investment assets due to fallout from the COVID-19 outbreak.
Under the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”), taxpayers are entitled to receive a Recovery Rebate, the amount of which depends on the taxpayers filing status and adjusted gross income. Adjusted gross income for Recovery Rebate calculation purposes is determined by 2019 income tax returns, or 2018 income tax returns, if 2019 returns have not yet been filed.

Single filers with adjusted gross income of $75,000 or less, or head of household filers with adjusted gross income of $112,500 or less, are entitled to a $1,200.00 rebate. Married taxpayers filing jointly with adjusted gross income of $150,000.00 or less are entitled to a $2,400.00 rebate. The rebate is reduced by $5.00 for every $100.00 above the foregoing thresholds, fully phasing out as follows: at $99,000 or higher for single filers; at $136,500.00 for head of household filers; and at $198,000.00 for joint filers. Taxpayers are eligible to receive an additional $500.00 for each “qualifying child.”

“Qualifying child” for purposes of the Recovery Rebate means any child that qualified for the Child Tax Credit on the taxpayer’s most recently filed (2019 or 2018) income tax return. The parent who claimed the Child Tax Credit on their most recently filed income tax return will automatically receive the $500 for each qualifying child.

$500 child stimulus credit should be paid to the custodial parent.

There is no repayment adjustment with regard to either the $1,200 stimulus credit or the $500 child credit. If you are paid too little because of a change in income, the IRS says you can claim the additional credit next year when you file your 2020 tax return. But you would never have to repay the stimulus money, even if you were overpaid.

Serving Our Communities

Still strong and thankful for the many volunteers at Big Brothers Big Sisters. During this difficult time, we remain committed to all of our Bigs, Littles and their families. We want to do our part to keep them safe and healthy, and also ensure they do not lose the valuable relationships they’ve built through our program.


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